Privacy

LumaFrets runs on your computer. Your tabs, audio files, songs and settings stay there. There are no accounts, no cookies and no advertising trackers. We count how many people visit, download, keep using and buy LumaFrets, as described below, without knowing who they are.

What the app sends

• Update checks. When it starts, and every few hours while it's open, the app asks our server whether there's a new version. Our server sees your IP address, as any website does. We count these checks by app version, operating system and country, to know how many computers use LumaFrets each day.
• Pro. When you activate a licence, the app sends the key and your computer's name (so you can tell your activations apart) to our server, which checks it with Creem. The app checks the licence again about once a week. Pro's downloads come from our server too, apart from the song-parts model, which the app fetches from Hugging Face (huggingface.co), where its authors keep it; Hugging Face sees your computer's internet address, as any website would.
• Debug info, when you send it. Only when you click Send (in Settings, or when the app offers after a crash), the app sends its log of what you did in it and the errors it met (with your folders' names left out), your computer's system and graphics, any crash reports, and what you write, with your email if you give it. We keep it for 90 days to find and fix what went wrong.
• YouTube. Playing along with a YouTube video loads YouTube's player, which is covered by Google's privacy policy.

Song parts are separated on your computer, only from your own audio files, and kept there so a song is separated once. Your music is never uploaded.

What we count

This website counts each page you open, and where you came from (the site that linked here, or the campaign named in the link). Our server counts download clicks, update checks, clicks on Buy and licence activations. Each count keeps its country (worked out from your IP address), and the app's version and operating system where there is one.

To tell visitors apart within a day, each count carries a code made from your IP address, your browser's name and the date, scrambled with a secret key. The code changes every day and can't be turned back into your IP address, and your IP address itself isn't kept. There are no cookies; the website remembers in your browser's tab, until you close it, where you came from and which pages it has counted. The counts are kept by Cloudflare, which runs our server, for three months.

Payments

Pro and themes are sold by Creem, the merchant of record, which handles payment and receipts under its own privacy policy. We receive your email address and what you bought, so we can help with your licence.

Who we are

LumaFrets is made by Martin Zokov, who is responsible for the data described here. To ask what we hold about you, or to have it deleted, write to [email protected].